Payment Policy
Effective Date: January 6, 2025
At Gigglenapo, we aim to provide a secure and convenient shopping experience for all our customers. Our Payment Policy outlines the accepted payment methods, payment processing, and billing information to ensure transparency and a smooth transaction process when shopping with us.
1. Accepted Payment Methods
We accept the following payment methods for online and in-store purchases:
- Credit and Debit Cards: Visa, MasterCard, American Express, Discover
- PayPal: Secure payment processing via PayPal accounts
- Apple Pay and Google Pay: Mobile payment options for convenience
- Other Secure Payment Methods: Additional payment gateways may be available at checkout depending on your location.
2. Payment Processing
When you make a purchase, your payment will be processed securely through our payment gateway. We use encryption technologies such as SSL (Secure Socket Layer) to protect your payment information during transmission. Gigglenapo does not store or process sensitive payment data directly on our servers.
3. Billing Information
You must provide accurate and complete billing information when placing an order. This includes your name, billing address, and payment details. By submitting your payment, you authorize us to charge the total amount of your purchase to the payment method provided.
4. Payment Authorization
All payments are subject to authorization by the payment processor. In some cases, your financial institution may place a temporary hold on the funds to verify the transaction. If your payment is declined, please verify your payment information or contact your bank or payment provider for assistance.
5. Sales Tax
Sales tax will be applied to orders based on the applicable tax rates for the shipping address. The tax amount will be calculated during checkout and displayed before you confirm your order.
6. Currency
All transactions on the Gigglenapo website are processed in US dollars (USD). If you are shopping internationally, your bank or payment provider may apply currency conversion fees.
7. Payment Security
We are committed to ensuring your payment information is secure. Our website uses the latest security protocols to protect your personal and financial data during transactions. However, no method of data transmission over the internet is 100% secure. While we take all reasonable measures to protect your information, we cannot guarantee absolute security.
8. Order Confirmation
After successfully completing your payment, you will receive an order confirmation email detailing your purchase. If you do not receive an email, please check your spam or junk folder, or contact us for assistance.
9. Refunds
Refunds are issued to the original payment method used at the time of purchase, in accordance with our Refund and Returns Policy. Please refer to the Refund section for details on the process and eligibility.
10. Fraud Prevention
In order to protect against fraudulent activity, we may verify or request additional information regarding your payment. If we suspect fraudulent behavior or unauthorized use of payment methods, we reserve the right to cancel or reject the order.
11. Customer Support
If you have any questions regarding payments, billing, or issues with your transaction, please contact our customer support team at info@gigglenapo.com or call 760-200-4343.
Thank you for shopping with Gigglenapo! We are committed to providing you with a secure, seamless payment process.